Shipping policy

At Reflexions.in, we strive to provide a seamless and convenient shopping experience for our customers. We offer the following shipping policy to ensure efficient and timely delivery of your orders:

  1. Free Shipping: We are pleased to offer free shipping for all orders placed on our website. You can enjoy the convenience of shopping without any additional shipping charges.

  2. Cash on Delivery (COD): For orders within the price range of Rs. 1000 to Rs. 19000, we provide a Cash on Delivery option. This allows you to pay for your order in cash at the time of delivery. Please note that COD is not available for orders below Rs. 1000 or above Rs. 19000.

  3. Same Day Shipping: If you place an order before 2pm on a working day (Monday to Saturday, excluding public holidays), we will ship your order on the same day. This ensures that your package is dispatched as quickly as possible.

  4. Tracking Information: Once your order is shipped, you will receive a tracking number via email or SMS. Please allow until 4pm on the same day for tracking information to become available. You can use this tracking number to monitor the progress of your shipment and estimate its expected delivery date.

  5. Next Day Delivery: We offer next day delivery for orders shipped to the following cities: Delhi NCR, Mumbai, Chennai, Bengaluru, Hyderabad, Ahmedabad, Surat, Vadodara, and Pune. If you place your order before 2pm on a working day, you can expect to receive your package the next day.

  6. Delivery in 2-3 Days: For cities not mentioned in the above list, we strive to deliver your order within 2-3 working days. Please note that delivery times may vary depending on the location and any unforeseen circumstances that may arise during transit.

  7. Business Days and Public Holidays: Our shipping services operate on business days (Monday to Saturday) excluding public holidays. Orders placed on weekends or public holidays will be processed on the next business day.

  8. Order Updates: We will keep you informed about the status of your order via email or SMS. You will receive notifications regarding order confirmation, shipment tracking details, and any other relevant updates.

Please note that while we strive to fulfill all orders promptly and provide accurate delivery estimates, external factors such as weather conditions or logistical issues may occasionally cause delays. We appreciate your understanding in such situations and assure you that we will make every effort to minimize any inconvenience caused.

If you have any further questions or require assistance regarding our shipping policy, please don't hesitate to contact our customer support team.